Identification of Stakeholders, Concerned Topics, Communication Methods, and Frequencies
The Company references the stakeholder compositions of industry peers to identify stakeholders who are expected to be significantly impacted by our business activities, products, or services through group discussions. These findings are then reported to senior management and subsequently presented to the committee for discussion. In 2023, we have selected six main stakeholder categories for 2023: customers, investors, employees, suppliers, community and organization, and government agencies. The status of communication with stakeholders in 2023 was reported to the board of directors on June 21, 2024.
| Stakeholder |
The Importance of Stakeholders to FTC |
Frequency and Methods of Communication |
Topics of Concern
|
|
Clients
|
Customer support is the key factor for the sustainable development. FTC continues to develop innovative products to meet their needs and become their long-term partners.
|
【1 time/Year】Satisfactory Survey
【Irregularly】Exhibition/meeting/e-mail/ Phone
|
Product Liability
Climate Action
Water Resource Management
Occupational Safety and Healthy
|
| Investors |
FTC continues to seek long-term benefits for our shareholders and investors based on sustainable development.
|
【1 time/Year】Shareholders’ Meeting
【2 times/year】IR conference
【Irregularly】e-mail/ Phone
|
Corporate Governance
Business Performance
Climate Action
Water Resource Management |
|
Suppliers
|
Raw materials supplied by suppliers is the base for innovative products. FTC continues to create a harmony relationship and grow up with suppliers. |
【Irregularly】e-mail/ Phone /meeting |
Procurement Practice
Quality of Raw Materials
ESG assessment of Suppliers |
|
Employees
|
Employees are the most valuable assets for enterprises; therefore, it is important to offer a safe and healthy workplace and trainings to improve employees' cohesiveness. |
【Irregularly /every two month】e-mail/suggestion box/announcement/ labor organizations /regular union meetings |
Labor Rights
Welfare and Benefits
Occupational Safety and Healthy
Career Development |
| Community and Organization |
We strive to create and maintain a harmony relationship with the community and organizations to fulfill our Corporate Social Responsibility.
|
【Irregularly】e-mail/ Phone/suggestion box
|
Community Engagement
Pollutant Control
|
| Government |
In addition to keeping an eye on and following related laws and regulations, we maintain a well communication channel to promote the industrial development together. |
【Irregularly】meeting /e-mail/ Phone |
Corporate Governance
Climate Action
Act Compliance |
Stakeholder Contact
| Stakeholder Contact |
|
Investor Relations Contact |
| Mr. Hsieh |
|
Mr. Cheng |
| E-mail：t1000@ftc.com.tw |
|
Tel：(886)5-5573966 |
The Process of Identifying Material Topics
In accordance with GRI Standards: 2021, material topic identification is based on the "impact level". The following process is used to assess the impact level of various issues and determine the material topics for 2023:
| Flow |
Description |
|
Step 1.
Collecting and Identifying Issues of Concern
|
Based on international standards and industry benchmarks such as GRI Standards, SASB, ISO 26000 Social Responsibility Guidelines, and the United Nations Sustainable Development Goals, the Company references industry peers’ topics and collects a broad range of stakeholder concerns through internal and external channels. After integrating these concerns through group discussions, 23 sustainability topics were identified.
|
|
Step 2.
Analyzing the Impact of Sustainability Issues
|
A survey was conducted among the Sustainability Committee members and internal ESG promoters to assess the positive and negative impacts of the 23 sustainability topics on the economy, environment, and human rights. Each topic was scored based on impact level.
|
Step 3.
Confirming Materiality and Setting Management Policies |
The group discussed and integrated the survey scores. Topics with a combined positive and negative impact score greater than 6.5 were defined as “highly material topics”. After confirming these topics, management policies and objectives were established, with regular reviews of goal achievement and progress reporting. “Climate Action, Energy Management, Water Resource Management, Air Pollutant Control, Hazardous Chemical Substances Management, Occupational Health and Safety, Business Performance, and Information Security and Customer Privacy”, totaling 8 topics were material topics for 2023.
|
